Privacy Policy

Effective Date: 10/1/2024

Last Updated: 10/1/2024

At Border Collar's, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website and services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name, email address, phone number, billing address, and shipping address.

Payment details (processed securely via our payment provider; we do not store credit card details).

Non-Personal Information

IP address, browser type, and operating system.

Details of your visits to our website, including traffic data, location data, and other communication data.

Optional Information

Information you provide when contacting us, subscribing to our newsletters, or completing surveys.

2. How We Collect Information

We collect information directly from you when you:

Place an order on our website.

Create an account or sign up for our newsletter.

Contact us via email, phone, or social media.

We also collect information automatically through:

Cookies and similar tracking technologies.

Analytics tools (e.g., Google Analytics).

3. How We Use Your Information

We use your information to:

Process orders, payments, and deliver products.

Communicate with you regarding your orders, queries, and updates.

Improve our website, products, and customer experience.

Send marketing and promotional material (if you have opted in).

We will not use your personal information for any purpose other than those stated above unless required or permitted by law.

4. Disclosure of Your Information

We may share your information with:

Service Providers: Such as payment processors, delivery partners, and IT support services.

Legal Obligations: If required by law or to protect our legal rights.

We do not sell or rent your personal information to third parties.

5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure.

Our website is hosted on GoDaddy with SSL encryption for secure data transmission.

Payment details are processed securely through trusted third-party payment providers.

However, no data transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us:

Recognize your device and preferences.

Analyse website traffic and usage patterns.

You can manage or disable cookies through your browser settings, but this may affect website functionality.

7. Accessing and Updating Your Information

You have the right to:

Access your personal information.

Request corrections to inaccurate or outdated information.

To do so, please contact us at bordercollars@yahoo.com.

8. Marketing and Opt-Out Options

If you have subscribed to our newsletter or opted in for marketing, you can by

Contacting us directly at bordercollars@yahoo.com.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and recommend you review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted on this page with the revised date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Border Collar's

Email: bordercollars@yahoo.com

Phone: 0456467215

Address: 31 Roberts Street Wallsend

We are committed to resolving your concerns promptly and effectively.